OPERATOR SUPPORT
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KNOWLEDGE BASE
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Ordering
How long does shipping take?
Orders ship right to your door from our our Utah facility. US delivery 3–5 business days. International 7–14.
Can I change my order?
Contact us within 2 hours of placing the order and we will do our best to accommodate changes.
Returns & Warranty
What is your return policy?
30-day returns on unopened product. Sealed launchers and grenades are non-returnable per federal regulation.
How do I claim warranty?
Email GrayMarketAirsoft@gmail.com with your order number and a short video. We will ship a replacement within 5 business days.